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Contact Center Services & Training

  • Application Enablement Services (AES) Server Integration
  • Contact Center Express (CCE) Integration and Training
  • Witness Integration and Training
  • Contact Center Call Flow & Vector Design
  • Contact Center Design Input
  • Contact Center 1st Day of Business Support
  • Contact Center Agent Telephone User Training
  • Contact Center Call Flow & Vector Design Training
  • CMS Dictionary Input
  • CMS Administration Training
  • CMS Supervisor Training
  • CMS Link Integration
  • CMS Network Printer Integration
  • CMS Data Migration
  • Migrate CMS Custom Screen Painter/Report Designer Reports
  • CMS Custom Report Development (Screen Painter or Report Designer)
  • CMS Custom Report Training (Report Designer or Screen Painter)
  • CMS Forecasting Training
  • CMS Visual Vector Training
  • BCMR Server Implementation and Training
  • BCMR Supervisor Training
  • IP Agent Implementation
  • IP Agent Training
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